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Privacy Policy

Last updated: June 15, 2026

New York Wonderland Tours (“we”, “us”, “our”) operates newyorkwonderlandtours.com and related booking services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website, create a member account, or book a tour.

1. Information We Collect

  • Account data: name, email address, phone number, and password (stored as a secure hash).
  • Booking data: tour selection, date, time, guest counts, hotel name, special requests, and payment status.
  • Contact & marketing: messages sent via contact forms and newsletter email addresses.
  • Technical data: browser type, device information, IP address, and cookies (see our Cookie Policy).

2. How We Use Your Information

We use your data to process bookings, manage member accounts, send confirmations (email/WhatsApp when enabled), improve our tours, respond to inquiries, comply with legal obligations, and — with your consent — send promotional communications.

3. Payment Information

When online payments are enabled, card details are processed directly by our payment provider (e.g. Stripe). We do not store full card numbers on our servers. See our Security Policy for more detail.

4. Data Sharing

We may share data with trusted service providers (payment processors, email delivery, analytics) solely to operate our services. We do not sell your personal information to third parties.

5. Data Retention

Booking and account records are retained as needed for operations, legal compliance, and dispute resolution. You may request deletion of your account by contacting us.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data. Contact hello@newyorkwonderlandtours.com to exercise these rights.

7. International Visitors

Our services are based in the United States. If you access our site from outside the U.S., your information may be transferred and processed in the U.S.

8. Contact

Questions about this policy: hello@newyorkwonderlandtours.com · New York City, USA